Return Policy

All Sales Are Final – No Change of Mind Returns

Due to the nature of our personal wellness and hygiene products, we do not accept returns or offer refunds for change of mind, opened items, or used products. This is in line with strict hygiene and safety regulations.

We stand by the quality of our products. In the unlikely event you receive a product that is:

• Faulty

• Damaged on arrival, or

• Not as described —

Please contact us within 7 days of receiving your order at service@bodynova.com, including:

• Your order number

• A detailed description

• Supporting images or video

If your claim is approved, we will issue a replacement at no additional cost. Refunds are not guaranteed and are assessed case-by-case.

No Change of Mind Returns

Due to the nature of our personal wellness and hygiene products, we do not accept returns or offer refunds for change of mind, incorrect orders, opened items, or used products.

This policy does not limit any rights you may have under applicable consumer protection laws.

We do not offer an extended warranty. All products are covered by standard consumer guarantees under applicable law.

Consumer Law Notice
Nothing in this policy limits or excludes any rights you may have under applicable consumer protection laws. Where required by law, remedies such as repair, replacement, or refund may be available.

We thank you for your understanding and support.