Warranty Policy

At BodyNova™, we are committed to providing high-quality products designed for your comfort and support.

We offer a 12-month limited warranty against manufacturing defects from the date of purchase.

What the warranty covers:

• Manufacturing defects in materials or workmanship.

What the warranty does NOT cover:

• Change of mind, dissatisfaction, or personal preferences.
• Normal wear and tear.
• Misuse, improper use, or failure to follow product instructions.
• Accidental damage, neglect, or cosmetic issues (scratches, dents, stains, etc.).
• Damage caused by unauthorized repairs or modifications.

Warranty Claim Process: If you believe your product has a manufacturing defect, please contact us within the warranty period at support@bodynova.com with:

• Your order number,
• A description of the issue,
• Clear photos or videos showing the problem.

Upon review and approval of your warranty claim, we will offer a replacement of the same product at no additional cost.
Refunds are not provided.

We reserve the right to determine whether the product issue qualifies as a manufacturing defect.

Thank you for choosing BodyNova™.